How to See Your Doctor

Appointments may be made by telephone, online or in person without prejudice and regardless to when you were last seen. Patients have a right to express a preference as to which doctor they wish to see. The practice will endeavor to accommodate preferences; however that doctor may not always be available. If this is the case then you will be seen by your named GP.

Please let us know if you cannot keep your appointment so that it can be offered to someone else.  Patients can use either surgery for any appointments.

For appointments please telephone:

  • Lower Green Health Centre – 01902 444550
  • Wood Road Health Centre – 01902 444550
  • Emergency Out of Hours or Advice – 111

Urgent Same Day Appointments

Patients needing to be seen urgently on the same day please telephone the surgery at 8.00 am.

Routine Appointments

Routine pre-bookable appointments are available up to 4 weeks in advance – for these appointments please telephone after 9.00am.

Online Booking For GP Appointments

This practice has GP appointments available to book on line.

Access the online appointment booking system.

By providing this service we hope to make booking a GP appointment more convenient, particularly, but not exclusively, for those patients who can’t telephone the practice during normal working hours.

We hope that by patients booking online, it will free up telephone time for those patients who prefer to continue to use the telephone to book their appointments.

If you are interested in on-line booking for your GP appointments, please contact our Reception staff who will advise you how to apply for registration for this service.

Please Note: Terms and conditions will apply for use of this service.

Hospital and Clinic Appointments

The practice uses the E-Referrals / ‘Choose & Book’ referral system which is a national service that for the first time combines electronic appointment booking with a choice of place, date and time for a patients first appointment with a specialist. Using this service to book hospital and clinic appointments the patient receives a service that is more tailored to the needs of the individual.

The practices Choose and Book team are more than happy to deal with any queries relating to this service and is contactable through both Lower Green and Wood Road surgery receptions.