Our Services

Out of Hours 

For non-emergency healthcare outside of surgery hours, please call the surgery line and you will be diverted to our out of hours service.

Alternatively see our Out of Hours / Emergency Care information page 

In case of emergency, please call 999


Home Visits

Home visits are available for those patients who are too ill, immobile or housebound and thus unable to attend surgery . whenever possible please telephone your surgery on 01902 444550  (Lower Green) or 01902 444560 (Wood Road) before 10.00am.

Please give sufficient details of the problem in order that doctors can give priority to the most urgent cases. Our reception team will request details to pass on to the doctor.

Please refrain from requesting a home visit unless absolutely necessary. This is to reduce the impact on other patients.


Telephone Appointments

Our GPs are allocated time slots throughout the week for these telephone appointments. Please speak with reception if you require an appointment with a specific doctor.


Repeat Prescriptions

Patients on long-term medication may obtain repeat prescriptions without seeing the doctor. These prescriptions are held on computer, which helps us supply the prescription rapidly and keep accurate records.

Repeat prescriptions can be obtained by bringing the request slip (which is attached to your previous prescription) into the surgery or posting it. We are happy to post your prescription back to you if you enclose a stamped addressed envelope. Alternatively you can make your request online – Please see our ‘Online Services’ Section.

Please allow 48 hours between ordering and collection (not including weekends). Please ensure that request slips are clearly marked where indicated.

Your medication will be reviewed at regular intervals.


Electronic Prescription Service (EPS)

This service enables your doctor to send your prescriptions electronically to a nominated pharmacy of your choice .This makes the prescribing and dispensing process more efficient and convenient for patients.

If you wish to use this service please speak to staff at your chosen pharmacy, or reception staff.


Disabled Access

Our premises are fully accessible to the disabled. If you require any additional assistance, please ask at reception.


Appointment Reminder Service

The practice will remind you of any appointments via text message. For more information please speak with reception.


Family Planning 

Routine family planning services (e.g. advice, pill prescriptions) can be obtained during normal surgery hours by appointment. Coil fitting and contraceptive implants are also available at the surgery, please enquire at reception.


Maternity Care

Full maternity services are provided in conjunction with local hospitals and community midwives. Antenatal clinics are held by the local midwives on a weekly basis at both Lower Green & Wood Road, please contact your surgery for appointment details


Minor Surgery 

Minor Surgery is performed by arrangement after consultation with the doctor.


Nursing Team Services 

Our nursing team provide a wide variety of services, including:

  • Blood Tests
  • Cervical Smear Tests
  • Children’s Immunisations
  • Dietary Advice
  • Disease Management
  • Ear Syringing
  • Health Checks – Regular health checks and health promotion services are available for; diabetics, asthmatics and patients with high blood pressure and heart disease. Nurses are very happy to discuss menopause and contraception, please enquire at reception
  • Travel Advice & Vaccinations (more information)

Community Phlebotomy Walk-in Service

Please be aware that in addition to the phlebotomy (blood sample) service provided by Tettenhall Medical Practice, our patients also have access to a local Phlebotomy service held at a variety of clinics, please see the below attached document for clinic times

 

Phlebotomy Clinic Times